GRAND BASE Kurashiki Chuo

Very close to the Bikan quarter. Parking for smaller cars in front and larger cars next door. Convenience store a short walk away and restaurants opposite. Having a separate lounge area was good and meant kids could be put to bed earlier.

We booked 3 rooms for 6 adults at the Grand Base Kurashiki Chuo. This is our first experience staying at a “hi tech” property with no human staff on site. The email that was sent a few days prior to arrival did not work for us as I could not upload our passports. Instead, we were able to do the self-check in process at the property. Once in your rooms, we were extremely pleased with the spaciousness and how spotless the units were. You will also find a computer screen fixed to the wall and this is where you will find all the instructions for items/appliances found in the unit. However, for example, there are diagrams on how to use the AC remote and the on-demand tankless hot water heater BUT the illustrations do not match the actual devices in the room so that was a bit of a challenge. The computer screen also gives an option to “text/chat” with an off-site hotel staff but the response was poor and it took a few hours after check in to get a response. Please note that we checked in during normal business hours so I felt the response should have been quicker. The biggest disappointment was that all 3 of our rooms did NOT have a washer machine as their website advertises on the opening page. I booked this property specifically to do laundry since we were mid-trip. I learned via the delayed chat that STANDARD rooms do not have a washing machine. I felt this was a bit of false advertising. Despite this, we still enjoyed our stay and I will still give a high rating but kindly request that management revise the website to clearly explain which rooms have a washing machine. Location wise, it’s a short 2 minute walk to a convenience store and an entrance to the Historic Bikan District.

Great location few minutes walk from Kurashiki historial quarter. Private parking is not available, but you can use public parking which is just next to the hotel (for one night stay from 5pm to 10am we paid 1300 yens). Super easy self check in. Nice kitchennette with facilities like plates, cups, pan, chopsticks and microwave. Also big bathroom. Big plus for cleanliness.

The room is really spacious and clean

It was spacious, pretty, clean with good amenities. Although it's a bit far from the train station, it's close to the historical part of town. There are also a lot of restaurants nearby and a convenience store a stone throw away.